Privacy Policy & Legal Compliance

At Mycraft Solutions, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.
We adhere strictly to global data protection regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection (DPDP) Act, 2023.

1 - Information We Collect

• Personal Information: Name, email, phone number, company name, job title (via forms/downloads).
• Usage Data: Pages visited, actions taken, browser type, device, IP address.
• Cookies & Tracking: To improve your experience and analyze site performance.

2 - How We Use Your Data

• Respond to inquiries and demo requests
• Provide requested downloads (whitepapers, brochures, case studies)
• Send updates or newsletters (if opted in)
• Analyze website performance and improve user experience
• Ensure compliance with legal obligations

3 - Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to communications at any time
• Request portability of your data (as per GDPR)

📩 Contact: support@micraftsolution.com

4 - Data Protection & Security

• Secure servers and firewalls
• Role-based access controls
• Encrypted backups
• Regular security audits

We do not sell, trade, or rent your personal data under any circumstance.

5 - International Data Transfers

For users outside India, your data may be transferred to and processed in India, where our infrastructure is hosted. We ensure adequate safeguards aligned with global compliance standards.

6 - Third-Party Services

We may use trusted third-party services such as:

• Google Analytics (traffic analysis)
• CRM tools (client management)
• Email marketing tools (opt-in communications)

7 - Data Retention

We retain personal information only as long as necessary to:

• Fulfill its collection purpose
• Comply with legal, tax, or regulatory requirements
• Support internal auditing and analytics

You may request deletion at any time (unless legally restricted).

8 - Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal data from minors.

9 - Updates to This Policy

We may update this policy periodically to reflect legal, operational, or technological changes. The latest version will always be available at: www.micraft.co.in
Last updated: [Insert Current Date]

10 - Contact Us

If you have questions or wish to exercise your rights, please contact:
Data Protection Officer (DPO)
Mycraft Solutions Pvt. Ltd.
📧 support@micraftsolution.com
📞 +91 9356865559

Addendum: Legal Disclaimers

Software Disclaimer: All content, diagrams, dashboards, and results shown on this site are illustrative. Actual performance may vary.

Trademark Notice: All trademarks, logos, and brand names are property of their respective owners.

Governing Law: This policy shall be governed by the laws of India. Jurisdiction: Pune, Maharashtra.